"One of the more difficult questions to answer is where KM information should be stored and accessed. Because studies show that attorneys spend the largest amount of their workday in e-mail, doesn’t it make sense that Outlook should become the KM platform? Is this even possible? What are the drawbacks? A variety of recent legal blogs, list-servers, articles, and webinars have focused on this issue. People tend to be much divided, falling into one of two camps: the Outlook as KM camp and the Portals Are Still the Best KM Tool camp."
Which camp does your law firm—and your competitor—belong to?
